A third dimension to employee & customer experiences.

Posted by John Brownhill, on January 5, 2021. Tags: , ,

January 2021 26 years ago, Harvard Review published its study of the service profit chain with US retail giant Sears, where it showed the positive impact employee satisfaction has on profitability.  In those days HR always played second fiddle to Finance, however with this ground-breaking study coinciding with the advent of employee self-service, there was […]

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Protecting our young workers from employer exploitation and malpractice in these difficult times

Posted by John Brownhill, on September 4, 2020.

It is great that businesses are now able to sign up to be part of the £2 billion Kickstart scheme, giving young people a future of opportunity and hope by creating high-quality, government subsidised jobs across the UK.  Although the scheme only supports a six-month work placement, this is a very much needed step up […]

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Is Video interviewing killing the traditional CV/Resume

Posted by John Brownhill, on November 8, 2019.

Video interviewing has been around for many years but today video interviewing platforms are delivering a far better experience for candidates and hiring managers.   A traditional CV doesn’t allow a candidate to truly express themselves which can lead to great candidates not being considered or poor candidates being invited for interview which only serves to […]

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Could modern HR technology increase your data security risk?

Posted by John Brownhill, on March 21, 2019. Tags: , ,

One of our clients is embarking on a large implementation of a leading HR & Payroll software platform.   As part of the implementation planning phase, we have been carrying out a more detailed assessment of the security requirements. The HR team is very keen to allow access from home and mobile use for such things […]

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How is technology shaping the role of HR in the public sector?

Posted by John Brownhill, on March 6, 2019.

People and Technologies has partnered with GovNewsDirect to carry out two independent surveys to investigate this hot topic on how HR is being impacted by technology. The resulting survey report has been compiled from responses by 284 individuals from Senior HR and Senior Non-HR professionals. These respondents are from a broad range of public sector agencies, including […]

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10 Top Tips for Buying HR Software

Posted by John Brownhill, on March 6, 2019.

Don’t approach suppliers until you are ready to start a project Don’t start the selection process until you have a documented business case Understand the business processes you are trying to improve Evaluate the software using scenarios based on best practice and your policies Understand how the pricing model impacts future changes to headcount Ask […]

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Posted by John Brownhill, on October 6, 2018. Tags:

There has been a lot of publicity recently around Tim Berners-Lee, the inventor of the world wide web and his decentralised web project called Solid, which pushes for individuals, not firms, to control their data.  As concern rises over what our information is being used for outside the workplace, should we be as concerned about how […]

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Should process mapping be part of your HR Technology project?

Posted by John Brownhill, on September 6, 2018.

Over the last year I have spoken to many organisations who regretted not carrying out process mapping before they started their HR technology project.   Its very easy to be lured into the appeal of new software functionally, thinking it would be the answer to inefficiency and improved reporting without carrying out the proper groundwork first.  […]

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People & Technologies Limited selected under the G-Cloud 10 framework

Posted by John Brownhill, on June 29, 2018.

  It’s Official People & Technologies Ltd has been selected as an official supplier for the G-Cloud 10, Cloud Services framework.   The contract is due to go live from Monday 3rd July 2018.  The G-Cloud framework via the Digital Marketplace enables public sector organisations to search for services, contact potential suppliers and start working with […]

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Top 10 Tips for making your HR Technology Project successful

Posted by John Brownhill, on April 24, 2018.

1. Clear Business Outcome Before you embark on your HR technology journey, be clear what strategic business outcome you want to achieve.  Improving reporting or allowing employees to book holidays is an operational outcome. The business outcome needs to be measurable and compelling enough to make it easy for Stakeholders to invest.   2. Focus […]

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